FAQ
Hiring from us
Can I get the hire kit the day before my shoot starts?
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Yes. Collect between 4pm and 6pm the day before.
Can I return the kit the day after my rental ends?
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Yes. Return it between 9am and 10.30am the morning after your last day.
Getting to us
Do you deliver?
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Yes. Tell us where the kit needs to go and our delivery partner Crawfords will bring it to you and collect it. On a first hire with us, you collect and return the kit yourself.
I am on a shoot and hire kit has been wrecked or gone missing. What do I do?
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Tell us, report it to your insurer, and we will take it from there.
What are your opening hours?
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We are open 9am to 6pm Monday to Friday, and closed at the weekends.
I am driving, is there anywhere to park?
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You can park in front of the office on Shacklewell Street to collect or return kit.
Are you in the congestion zone?
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No.
Which tube station are you closest to?
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Shoreditch High Street is five minutes on foot. Old Street and Liverpool Street are fifteen.
Getting insurance cover
What kind of insurance do I need?
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Hired-in equipment cover to the value of the kit you are hiring.
How do I find out the valuation of the kit?
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Ask us. Once your list is final, we will tell you the figure.
Do I have to have insurance cover?
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Yes. It protects you as well as us, and it is simple to get.
Do you have any recommendations for insurance providers?
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Yes. See the Insurance page for details.
Contact
1 Shacklewell St, London E2 7EG
Delivery across the UK
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